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No. It is a paid 30-day subscription for one connection. Ask support whether a separate trial is available and what its conditions are before placing an order.

Choose a plan with enough simultaneous connections: one, two, three or four. Installing a player on several devices does not increase the number of streams included in your plan.

Compatibility depends on your device model, operating system and available app. Check our Smart TV setup guide, Fire TV setup guide, or Android setup guide. Ask support before paying if you are unsure.

Some player apps have a separate licence or activation fee. Ask support which app is suitable for your device and whether its activation is included in your selected offer. An app licence and an IPTV subscription are separate purchases unless explicitly included together.

Your connection must handle the selected stream and other activity in your household. Stability matters as well as speed; Wi-Fi congestion can affect playback. Read our IPTV internet-speed guide and test on your intended device. No connection speed can guarantee uninterrupted playback.

Activation follows payment confirmation. Check the email address on your order and your spam folder for login details. If they have not arrived, contact support with your order number so the team can check the status.

Use the payment methods displayed for your order at checkout. Availability can change. Confirm the total and the payment instructions before sending funds, and contact official support if anything is unclear.

Confirm your device, player, connection count, subscription duration and the content you want. Review the refund policy before paying: refunds are generally unavailable after activation, subject to the exceptions stated there. Contact support promptly about missing or incorrect access details.

Email info@smartiflix.com or use Smartiflix Telegram support. Include your order number, device model and a description of the problem. Never post passwords or access URLs publicly.